Delivery & Returns - Sporting Threads

 

DELIVERY
Free delivery for orders over £250.00 to England Mainland, Wales and Scottish Lowlands.

Packages and Parcels to:

England Mainland Wales and Scottish Lowlands, under £100 = £6.50 (next day)

Scottish Highlands & Islands, Isle of Man, Isle of Wight, Northern Ireland, Channel Islands = £17.00 (may take two days)

For delivery to Europe and the rest of the World, please contact us for a quote on office@sporting-threads.co.uk
Delivery is subject to stock availability but we aim to dispatch within 48 hours of receiving your order. If your order is likely to take longer than 7 days, we will contact you. Should you require your goods by a certain date, please email us at office@sporting-threads.co.uk
We use DPD for deliveries. Packages and Parcels usually require a signature but they may be able to leave your order in a safe place, if you instruct us to do so. If you require your goods to be delivered to an alternative address, please let us know when you order.

 

RETURNS
We ask that any unwanted items are returned no later than 14 days after delivery. For orders placed between 1st November and 24th December, the period for returns is extended to 31st January to allow for the return or exchange of Christmas Gifts.
In order that we can issue a full refund, goods must be returned in an unworn/unused condition, complete with tags attached and in the original packaging. The only exception to this is if the goods are faulty in any way.
If you are returning a sale item, we can only offer store credit unless the goods are faulty.
You may wish to send the goods by Recorded Delivery as we are not liable for returned items lost in transit. Costs incurred when returning goods are not refundable.
Address for returns:
Sporting Threads Ltd, Unit 5 Heathfield Workshops, Manor Farm, Heathfield, Taunton. Somerset. TA4 1DL.

Tel: 01823 433539