When you register for our Services, you may provide us with:
Your personal details, including your name, address, email address, and phone numbers.
Your account login details, such as your username and the password that you have chosen.
When you shop with us online
Information about your online purchases (for example, what you have bought, when and where you bought it and how you paid for it).
Information about any devices you have used to access our services (including the make, model and operating system, IP address, browser type and mobile device identifiers).
To make our services available to you by
Managing the accounts you hold with us.
Processing your orders.
Why do we process your personal data in this way? We need to process your personal data so that we can manage your customer accounts, provide you with the goods and services you want to buy and help you with any orders.
To manage and improve our day-to-day operations by
Managing and improving our Website
Helping to develop and improve our product range, services, information technology systems, know-how and the way we communicate with you.
Why do we process your personal data in this way? We rely on the use of personal data to carry out market research and development, and to improve our information technology systems (including security) and our product range, and services. This allows us to serve you better as a customer.
To personalise your experience
Use your online browsing behaviour as well as your online purchases to help us better understand you as a customer and provide you with personalised offers and services.
Why do we process your personal data in this way? Looking at your browsing behaviour and purchases allows us to personalise our offers and services for you. This helps us meet your needs as a customer.
Provide you with relevant marketing communications (by email, or post) relating to our products and services.
Why do we process your personal data in this way? We want to ensure that we provide you with marketing communications that are relevant to your interests. To achieve this we also measure your responses to marketing communications relating to products and services we offer, which also means we can offer you products and services that better meet your needs as a customer. You can change your marketing choices, both when you register with us, and at any time after that by logging into your account or emailing us at email@example.com and stating “I no longer wish to receive any marketing communications”.
Contact and interact with you
Contact you about our services and promotions, for example by phone, email or post or by responding to social media posts that you have directed at us.
Why do we process your personal data in this way? We want to serve you better as a customer so we use personal data to provide clarification or assistance in response to your communications.
Manage promotions and competitions you take part in.
Why do we process your personal data in this way? We need to process your personal data so that we can manage the promotions and competitions you choose to enter.
We work with carefully selected Service Providers that carry out certain functions on our behalf. These include, for example, companies that help us with technology services, combining data, processing payments and delivering orders. We only share personal data that enable our Service Providers to provide their services.
We do not share any of your personal data with any third party for marketing purposes.
The company makes every effort to put in place suitable precautions to safeguard the security and privacy of personal data, and to prevent it from being altered, corrupted, destroyed or accessed by unauthorised third parties.
However, the Company does not control each and every risk related to the use of the internet, and therefore warns the site users of the potential risks involved in the functioning and use of the internet. The Site may include links to other web sites or other internet sources. As the Company cannot control these web sites and external sources, the Company cannot be held responsible for the provision or display of these web sites and external sources, and may not be held liable for the content, advertising, products, services or any other material available on or from these web sites or external sources.
Our customers have the right to access, correct and delete personal data relating to them, and to object to the processing of such data, at any time.
If you would like a copy of the personal data we hold about you, please write to:
Data Protection Officer, Unit 5 Heathfield Workshops, Manor Farm, Heathfield, Taunton, Somerset, TA4 1DL.
You can also email us at firstname.lastname@example.org
We want to make sure that the personal data we hold about you is accurate and up to date. If any of the details are incorrect, please amend these details by logging into your online account or alternatively contact us and will amend them.